Byron Balcarcel
I had the pleasure of working with Mr. Smith & Mr. Eulo in the beginning of my case, 2 yrs ago, but when I was passed over to Luz Root by Mr. Smith, it felt like I was put to the side for the remaining part of my case. I honestly feel Luz Root does not deserve that job and needs to be fired immediately. While working with her, I felt that she handled my case poorly. Many times I tried getting in touch with her and she was always unavailable, the times that I had a chance to speak to her, I was reminded that she was extremely busy and the phone calls would be rushed. Luz Root does not have an idea of what customer service really means, or let alone, know how to be a human being. I will never forget what she had said to me one time in regards to the outcome of my case, that left me with a bad taste in my mouth, it was unprofessional and frankly uncall for, I felt disgusted afterwards due to it made me feel as if I was a repeat offender / criminal. Because of Luz Root I would never hire this law firm ever again!
Response from owner
March 11, 2026
Other reviews
Julio cesar Aguirre
Realmente feliz con la oficina de abogados de Smith & Eulo Law Firm. En mi caso todo fue muy fluido, tuvimos una buena experiencia.
migdalia oviedo
Se preocupan de verdad por sus clientes y se esfuerzan por ayudarles en todo lo posible, ellos se han mantenido en contacto en cada paso del camino en mi caso, he trabajado con ellos 2 veces y y ambas veces han sido a mi plena satisfacción como siempre. GRACIAS en especial a mi abogada Grace Casagrande es la mejor
Lisandro Parra
Los canales de comunicación fueron excelentes, todos los asuntos relacionados con mi caso fueron tratados por los mejores abogados en especial el que me asignaron Javier Chavez lo recomiendo, nunca hubo demora o algún retraso al mantenerme informada de todo el proceso, lo cual me dio la certeza de que estaba en las mejores manos, siempre uso esta firma de abogados para todos mis asuntos legales. 100% recomendados
valentina petit ereu
I'm very happy with how they solved my case and how well is their attention!