Topic
Communication
78.6% positiveAcross 89 reviews of Smith & Eulo Law Firm: Criminal Defense Lawyers in Lakeland, FL, communication appears in 14 reviews (78.6% positive), from 2020-09-12 through 2026-05-21.
Key findings
Communication mentioned in 14 of 89 reviews (15.7%)
78.6% of Communication reviews are 4 or 5 stars
Average rating in Communication reviews: 4.2★
Aspects most discussed in these reviews
Communication & Updates
79%11 mentionsResponsiveness & Speed
57%8 mentionsProfessionalism & Conduct
57%8 mentionsProblem Resolution & Effectiveness
36%5 mentionsTechnical Knowledge & Expertise
29%4 mentionsCourtesy & Friendliness
21%3 mentions
Reviews mentioning communication
Pablo Guzman
Porque siempre te distes q te van a regresar la llamada y nunca lo asen
Response from owner
March 11, 2026
Edward Cuevas
The level of professionalism at Smith & Eulo is remarkable! They offered me excellent advice and were always available to address any concerns I had. Their friendly approach made me feel valued as a client. Highly recommend!
Response from owner
July 8, 2025
Byron Balcarcel
I had the pleasure of working with Mr. Smith & Mr. Eulo in the beginning of my case, 2 yrs ago, but when I was passed over to Luz Root by Mr. Smith, it felt like I was put to the side for the remaining part of my case. I honestly feel Luz Root does not deserve that job and needs to be fired immediately. While working with her, I felt that she handled my case poorly. Many times I tried getting in touch with her and she was always unavailable, the times that I had a chance to speak to her, I was reminded that she was extremely busy and the phone calls would be rushed. Luz Root does not have an idea of what customer service really means, or let alone, know how to be a human being. I will never forget what she had said to me one time in regards to the outcome of my case, that left me with a bad taste in my mouth, it was unprofessional and frankly uncall for, I felt disgusted afterwards due to it made me feel as if I was a repeat offender / criminal. Because of Luz Root I would never hire this law firm ever again!
Response from owner
March 11, 2026
Lisandro Parra
Los canales de comunicación fueron excelentes, todos los asuntos relacionados con mi caso fueron tratados por los mejores abogados en especial el que me asignaron Javier Chavez lo recomiendo, nunca hubo demora o algún retraso al mantenerme informada de todo el proceso, lo cual me dio la certeza de que estaba en las mejores manos, siempre uso esta firma de abogados para todos mis asuntos legales. 100% recomendados
Response from owner
March 11, 2026
Gessica De Abreu
La atención de calidad y el compromiso en la efectividad en un caso legal ,es el resultado y el éxito para recomendar a Smith & Eulo Law Firm. Se comunican muy bien con el cliente y sus honorarios son justos.
Response from owner
March 11, 2026
Guadalupe Flores
Mr. Zlatkin is a straightforward and blunt attorney who provided excellent representation in my case. He handled it with finesse and patience, even when it became complicated. He doesn't sugarcoat things but provides realistic expectations. If you need immediate assistance, I highly recommend giving him a call. Be honest with him, and he will do his best to help you.
Response from owner
March 11, 2026
Leticia Rodriguez
No los conozco porque he llamado muchas veces y jamás me han devuelto la llamada. Me atienden, me toman los datos y me dicen que espere su llamada pero no la hacen. Ya estoy buscando otros.
Response from owner
August 4, 2023
Benny C.
Great law firm! Attorney Robert Zlatkin represented me and got me a final verdict in my favor. He provided me with an inexpensive fee rate with flexible payment arrangements. Robert was also prompt to answer any of my questions! Would highly recommend!
Response from owner
March 16, 2022
John Torres
It was amaizing as a lawyer they allways keep in toch with me and i was in a bad situacion the lawyers the i call before here they give me no hope and here in less the 1month all the charges drop thank you you guys save my live and prove my inocente
Response from owner
October 7, 2021
Andy Chadburn
Highly recommended to anyone in Lakeland or Polk County! These guys are very informative and responsive about your case. Down to Earth and easy to communicate with and make life much easier for you! You will be in good hands
Response from owner
August 25, 2021
Chase Messner
Easy, reliable, and quick to communicate! Highly recommend this firm. Will be using them again.
Response from owner
August 30, 2021
Noah Distefano
If you are in need of a criminal defense attorney I wouldn't recommend anyone else but Smith & Eulo Law Firm. They are professional and very attentive. They make sure to keep you up to date with everything. Really amazing!
Response from owner
August 23, 2021
Cooper McCoy
Extremely responsive and caring in everything they do. There isn’t a question they don’t know the answer to.
Response from owner
August 24, 2021
Willie Smith
I reached out to Mr. Smith-Johnson regarding a serious legal matter that led me to face the possibility of extended jail time. I was scared that I’d be taken away from my family for a simple misunderstanding. After explaining to Mr. Smith-Johnson my situation, he explained to me all my options available in handling this and assured me to not be fearful because he would do all in his power to get an outcome that favored me. Mr. Smith-Johnson kept me up to date on all updates and made me feel welcome and as if I was an actual attorney myself. If I can say any one thing about Mr. Smith-Johnson and what he does is that he believes in the service of helping. Helping you understand. Helping you understand the process. But most importantly, helping you in your time of need. Thanks again Mr. Smith-Johnson! My family and I are forever indebted to you! If you’re ever in need of an attorney, I’d HIGHLY SUGGEST you reach out to Mr. Smith-Johnson!
Response from owner
January 25, 2022